Powerful Self-Service Automation
For Voice & Text Customer EngagementAppointment Reminders
Advanced Text Reminders
ACM’s Pay-by-text solutions are packed with the power to pay. The recipient can ask the Digital Agent to call them, 24/7, offering all details regarding their bill along with the option to pay. Additionally, ACM will link your website’s payment page as an alternative payment option. You can even include your company logo!
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ACM’s Pay-by-Text Solution allows you to combine appointment reminders with a request for the patient to pre-pay their copay, or other amounts owed. Start reaping the rewards of having financial discussions early in the patient encounter. These conversations can increase collection rates while creating an enhanced patient-friendly experience. Patients can request a call from the Digital Agent to facilitate their payment, or click a link to your website’s payment page.